what our Customers Think

Reviews

Below you can check out some reviews from previous customers of ours.

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Couldn't be better

5/5
All I can say is WOW! The service exceeded all expectations. From the moment my mum and dad met Ben, they knew they were in safe hands. Moving is stressful for anyone, but my parents hadn’t moved house in 48 years, making the whole process extremely challenging—except for the packing and removals. At the last minute, we needed to put their belongings in storage because they had completed the sale of their property but not the purchase. This was no problem for Ben and the team. We also weren’t sure of the exact completion date and only found out the day before, which still wasn’t definite. Despite this, Ben and the team were incredibly accommodating. Everything was packed and labelled so well—there was not a single breakage. I cannot recommend them enough. EXCELLENT SERVICE and LOVELY PEOPLE. Thank you!
- Martine

5 Stars

5/5
Efficient and communicative process from beginning to end. Ben and his team were responsive to any changes I had to make along the way. Highly recommend these folk.
- Sally Newman

5 Stars

5/5
- Nik Williams

A MASSIVE thanks to Ben and the team at Direct Transport Removals

5/5
We moved from Cornwall to Norfolk and the service provided by Direct Transport Removals was of the highest quality. We can’t thank them enough for their professional approach, care and service moving our valuables and belongings. Attention to detail in packing meant at the other end when we unpacked it was a straightforward process in what are stressful times when moving into a new property. Thanks again to Ben, Pippa and the team, we would highly recommend the use of their services. Meur ras, duw genes 🙂
- Alex Ward

Second to none - Amazing service!

5/5
This is my 11th move in my lifetime and I must say, this has been by far the best experience we have ever had. From start to finish, everything was perfect. I knew in the first minute when I met Ben that we had the right team to do our move. Being a family business, you know you are in good hands and you get that personal touch. Pippa was amazing and kept me up to date, and the guys were brilliant on the day, local celebrities I must say, as the neighbors and people around were saying hi. Thank you for taking away our move stress :), you guys were truly amazing!
- Gregg Vine

Brilliant service

5/5
Cannot fault this company they are absolutely brilliant. They moved us to Eastbourne and nothing was too much trouble. Very hard working bunch of guys.
- Marion

Absolutely fabulous service from Direct Transport Removals

5/5
A wonderful service nothing was any trouble for the team, Pippa in the office keeps you well updated with everything that’s going on, we had a lot to move and it was all worked out what would be packed before move day making the move as stress free as possible! I like the fact that they reuse packing boxes and packing paper, which is a most in this day and age. I would most certainly recommend Direct Transport.
- Kathryn Martin.

A Moving Experience

5/5
What can we say that hasn’t already been said about the excellent Direct Transport. Moving from one end of the country to the other was a very stressful prospect, but Ben and the team were in their element. Nothing was too much trouble or too difficult for them to achieve for us. Having Pippa talking to us reassuringly from base was an absolute godsend. Thank you all so much for all the care and attention you took with all our life’s belongings, we are so grateful.
- Russell & Susan Lee

Excellent service

5/5
We had excellent service from the first phone call, especially as our move date was very last minute. The whole process was professional & efficient which meant stress free for me. Would highly recommend for anyone moving.
- Laura Marsh

Wonderful service

5/5
From start to finish Ben and the team made the move stress free. Really professional and careful. The guys remained cheerful despite the delay in key handover and the 200 mile trip back. They were faultless. Highly recommend them.
- Denise Cannings

Excellent service

5/5
From start to finish Ben and his team were excellent, very helpful and friendly which made the move easy. Everything was moved with care. Also thank you to Pippa for being so kind and helpful on the phone.. I will be highly recommending them.
- Sue Carveth

Excellent service and Very helpful team

5/5
I can’t speak too highly of the friendly staff. Their care to go above and beyond to be helpful. A great bunch of people, I have had the pleasure to have helped me on numerous occasions and nothing has been too much. I would very happily recommend them to anyone, and I have… thank you so much…
- Carol Hargrave