Reviews

Ben and his team go above and beyond, this is the fourth time we have used them and would not go anywhere else. From the first contact with the office, to Ben coming out to see us, they are nothing but friendly and professional. They pack your belongings with such care, I’ve never had any breakages, and on arrival put everything where you want it to be. We highly recommend.

We originally contacted Direct Transport Removals in July, and even though our move was delayed resulting in a rescheduled moving date Direct Transport Removals we both accommodating, and very helpful in ensuring that our concerns were dealt. They worked with is to provide more than enough boxes to enable us to pack our 4 bedroom house, and loaded their van a day prior to our scheduled completion date so that we could be on the road as early as possible. They arrived the day of the completion to complete the loading so that we could focus on getting our house ready for our buyers. When we arrived at our new home in Norfolk the following morning they were already waiting and ready to unload once we arrived with the keys. They unloaded their van carefully placed our furniture and boxed in appropriate rooms, even asking us for our input if they had any concerns. We hope that this is our last move. However, if we were to move again we would really hope they would consider coming up-country to move us again. We would certainly recommend their service to anyone who is looking to move as they are a friendly, efficient, courteous, and affordable removal company.

Since the first contact with the office till the loading and delivery of the furniture and the rest of my personal possessions, everything went extremely smoothly. Professional service and very friendly members of staff, who worked really hard and went above and beyond. I cannot thank them enough! I have moved many times in the past, but first time I’ve used Direct Transport, who delivered a brilliant service.I highly recommend them

Direct Transport was recommended to us by our vendors estate agent and we were so impressed. It was a long move from Cambridge to Penzance and throughout Ben and Tom were amazing. Nothing was too much trouble and they worked so hard to get us packed up in time. All the furniture was really well protected and packed with care. On arrival at our new home they made sure everything was in the right room and furniture put back together. Throughout Ben and Tom were so professional, pleasant, helpful and sensitive to our needs. We thank them and cannot recommend them highly enough.

All I can say is WOW! The service exceeded all expectations. From the moment my mum and dad met Ben, they knew they were in safe hands. Moving is stressful for anyone, but my parents hadn’t moved house in 48 years, making the whole process extremely challenging—except for the packing and removals. At the last minute, we needed to put their belongings in storage because they had completed the sale of their property but not the purchase. This was no problem for Ben and the team. We also weren’t sure of the exact completion date and only found out the day before, which still wasn’t definite. Despite this, Ben and the team were incredibly accommodating. Everything was packed and labelled so well—there was not a single breakage. I cannot recommend them enough. EXCELLENT SERVICE and LOVELY PEOPLE. Thank you!

Efficient and communicative process from beginning to end. Ben and his team were responsive to any changes I had to make along the way. Highly recommend these folk.

We moved from Cornwall to Norfolk and the service provided by Direct Transport Removals was of the highest quality. We can’t thank them enough for their professional approach, care and service moving our valuables and belongings. Attention to detail in packing meant at the other end when we unpacked it was a straightforward process in what are stressful times when moving into a new property. Thanks again to Ben, Pippa and the team, we would highly recommend the use of their services. Meur ras, duw genes 🙂

This is my 11th move in my lifetime and I must say, this has been by far the best experience we have ever had. From start to finish, everything was perfect. I knew in the first minute when I met Ben that we had the right team to do our move. Being a family business, you know you are in good hands and you get that personal touch. Pippa was amazing and kept me up to date, and the guys were brilliant on the day, local celebrities I must say, as the neighbors and people around were saying hi. Thank you for taking away our move stress :), you guys were truly amazing!

Cannot fault this company they are absolutely brilliant. They moved us to Eastbourne and nothing was too much trouble. Very hard working bunch of guys.

A wonderful service nothing was any trouble for the team, Pippa in the office keeps you well updated with everything that’s going on, we had a lot to move and it was all worked out what would be packed before move day making the move as stress free as possible! I like the fact that they reuse packing boxes and packing paper, which is a most in this day and age. I would most certainly recommend Direct Transport.

What can we say that hasn’t already been said about the excellent Direct Transport. Moving from one end of the country to the other was a very stressful prospect, but Ben and the team were in their element. Nothing was too much trouble or too difficult for them to achieve for us. Having Pippa talking to us reassuringly from base was an absolute godsend. Thank you all so much for all the care and attention you took with all our life’s belongings, we are so grateful.